Being busy and handling email
Sometime last year I wrote a post in which I realized out loud that I’d changed from a Stay-at-home-mom into a Work-from-home-mom. This is now the post where I realize out loud that work has changed from a part time job into a full time one. I used to spend 10-20 hours per week. Now I spend about 30 hours per week with occasional dips into 20 hours or spikes into 40 or more hours. This change happened with the shipping of Tub of Happiness, but I did not realize it at the time. Because I did not recognize the increase in my work load, I did not shift the schedule to account for it. This January I did shift the schedule, but I didn’t fully realize why I had to do it until I realized that all the intended spaces in the new schedule were already filled with things.
A good example of this is my email box. It used to be that I’d get 0-3 emails on any given day. Because I’m compulsive about checking my email, I would catch them as they arrived and reply to them within hours. Then we started shipping books. Suddenly I started getting daily statements about credit card receipts for the day. I’d let those collect in my box until accounting day when I’d enter them all into my financial tracking software. I did the same with electronic receipts for orders placed online. Customer service emails began to show up in my box. Those needed quick responses. So that the emails that needed responses did not get lost in the clutter, I’d click the star icon next to it. This worked well and so I did it for every email that I couldn’t respond to right away, but needed to respond to.
Lately the system has stopped working so well. My mailbox gets buried under 20 or 30 emails and many of them have stars next to them. Right now I have a dozen emails that need responses of one kind or another. It weighs on my mind and makes me feel behind to have so many messages waiting for a response from me. And yet I’m afraid of throwing things into a filing system until after I’ve responded. If I don’t have the reminder right in front of my face, I’ll forget to respond at all. I have started pulling the receipt emails out of my inbox. They just create too much clutter. Unfortunately comments to this blog also get caught in this task mess. I’ll read a comment and want to respond, but don’t have the brainspace right that moment. So I tag it for later. Sometimes I actually get back to comment responses. Other times I just have to let it go without responding. I just don’t have enough time to track everything.
I like being involved. I like that I am necessary enough that I’m constantly getting email. I could do without the increasing amount of spam. But I need to pay attention to my handling of email to see if I can manage it better. It frustrates me when I discover an email that has been waiting three days for a response from me. It doesn’t happen often, but it does happen.