business

Life the Universe and Everything Symposium at UVU

By / January 19, 2012 / 4 Comments

Life the Universe and Everything Symposium (LTUE) at UVU has released a schedule and opened registration. This is an amazing local event for people who want to be writers or who love discussing or learning about Science Fiction and Fantasy. If you’re free February 9-11 then you should register. Prices will go up on Monday.

I always love LTUE and come away feeling energized. This year I’m particularly excited. I have four panels and presentations, all of which are topics which excite me.

Thurs Noon
Collaborating With a Family Member
Howard and I collaborate to get the work done every day. There are some specific challenges involved with being both business partners and spouses. Sometimes stress and conflict from one role can spill into the other. The other panelists are also very familiar with both the benefits and challenges of working with family members. I expect us to have a fascinating discussion. (Panelists: Sandra Tayler, Karen Evans, Kevin Evans, and Michaelbrent Collings.)

Thurs 2pm
Feeling Fake: What to do about that pervasive feeling that everyone belongs in the publishing world except you
This feeling of being fake is called Imposter Syndrome and every creator I have known feels it at one time or another. We’ll talk about the causes of this feeling and some things you can do to quell it or at least not let it hurt your professional life. Again I’m with excellent co-panelists. (Panelists: Sandra Tayler, Jason Alexander, Ami Chopine, Stacy Whitman)

Saturday 11am
Little Stories Everywhere: using blogging as practice for writing fiction
I’ve been wanting the chance to talk about blogging at LTUE for years. I’m thrilled to finally get the chance. I love blogging. I love it for itself and not just as a means to an end. I’ll be talking about that and how I blog in ways that are directly relevant to the writing of fiction. A blog can be more than just a promotional tool. (Panelists: Sandra Tayler, Jessica Harmon, Peggy Edelman, Robin Weeks)

Saturday 3pm- 5pm (2 hours)
The Author’s Toolbox: Learning skills for networking, blogging, social media, and self-promotion.
I’m thrilled that this workshop made the schedule. Mary and I plan to pack the two hours full of useful information and specific skill acquisition tools. Self-promotion does not have to be awkward and uncomfortable. Instead it can flow naturally from who you are and what you do. We’re going to talk in detail about how that works. We may even outline exercises and concrete skills that you can practice on your own. Seating is limited to 140 people. Come ready to learn and be prepared to stay for both hours. (Presenters: Mary Robinette Kowal, Sandra Tayler)

For those of you not in Utah, I’ll try to keep good notes and write them up after LTUE is over. I don’t know if there will be any official recordings.

In addition to my events, there are lots of other amazing panels and presentations. E-publishing is featured in discussions and how-to presentations, Writing Excuses will be recording, Topics such as cultural sensitivity, creating dynamic characters, analyzing symbolism in extant works, promoting on Amazon.com, and laying out pages of graphic novels will all be discussed. Click here to see the full schedule. LTUE is a fantastic event. I’m hopeful that the move to UVU will allow it to grow and thrive so that some of you who do live far away will be able to plan ahead and make pilgrimages here for another year.

Assigning My Days

By / January 4, 2012

Amazing how much blogging clears my head. By the time I’d finished yesterday’s post, I already felt better and more focused. I then proceeded to have a day in which I was able to complete tasks without interruption. Instead of having a head filled with little “must go back to” memory tags, I was able to finish thoughts and fold them away neatly. Space began to open up. I’ve decided that my first attack on keeping space open is to containerize. I have lots of jobs: Mother, Accountant, Book Keeper, Inventory Manager, Writer, Chauffeur, Cook, Laundress, Graphic Designer, Shipper, Business Manager, etc. I often refer to these jobs as hats that I wear. Most days I swap hats a dozen times or more. This is fine and will probably continue. However I’ve decided to assign days to all my business hats. On the assigned day that hat gets worn first. For example: On Mondays I am an accountant first. All non-urgent accounting tasks which come up on other days will be assigned to the following Monday. I write down the task and forget about it until I unfold my accounting thoughts on Monday morning. So here is my planned schedule:
Monday: Accounting
Tuesday: Mailing & Graphic Design
Wednesday: Inventory Management & Business Management
Thursday: Mailing & Writer
Friday: Mailing & Graphic Design
Saturday: House & Family
Sunday: Church

The schedule is graphic design heavy for the next few months. When I’m prepping for a shipping, then some of those Graphic Design slots will get re-assigned as shipper slots. When conventions are imminent then more slots will go to Business Management. The most important thing is that when I get a new task instead of just putting it on today’s list, I can tell myself “I’ll handle that on Wednesday.”

The schedule is going to be messed up, of course. It already has been. A sick child at 4 am this morning means that today I’m wearing the Nurse hat instead of the Business Manager hat. But many of the Business Manager tasks I’d assigned for this week will not be hurt by waiting another week. The few that can’t wait, I’ll sneak around the edges of taking care of my child.

I like this plan. Hopefully it will help me keep my head clear.

Why I Don’t Respond on Facebook Anymore

By / December 29, 2011 / 3 Comments

I am not the typical facebook user. From the day of my registration I considered facebook to be a public space. This means that I accept friend requests from anyone who does not trigger my spammer detector. That policy has gathered me some real friends whom I would not otherwise have met. Unfortunately the continual changes Facebook keeps making result in the site being less and less useful to me. I enjoy reading the things that people are intentionally posting about their lives and their thoughts. Instead my stream is full of things my friends read, updates any time someone friends another person, updates on games played, and comments that one of my friends made to someone I have never met. These sorts of updates would actually help me feel connected if I were only trying to keep in touch with 20-50 people I’ve met in real life. That’s not how I want to use facebook. Unfortunately every time I figure out how to filter my facebook stream, facebook changes again.

I still use facebook. I skim through my news stream once per day or so, but I miss a lot. Often I miss things that I would really like to know about while being bombarded with things about which I don’t care. Many times I see happy news, or sad news, and I would like to respond briefly with congratulations or sympathies. I do want to use facebook for me to connect with people. Unfortunately facebook wants to use my response to connect my friends with advertisments. Some of the people with whom I am facebook friends are very private people. They are extremely selective about who they let see information online. If I respond to a private person’s birth announcement, then that response is broadcast to all the writers, fans, and business contacts that I’ve also friended. Broadcasting a private announcement in this way would be extremely discourteous of me, even if I do it by accident. I know there is a setting to prevent this. I’ve toggled that setting. However facebook will change again and they may untoggle or change the way that settings are interpreted. The only way I can protect the privacy of my friends is not to answer them on facebook. This makes me sad. Because I’d dearly love to have these little conversational interactions which are the online equivalent of bumping into someone at the grocery store.

For the big things, with close friends, I use other means (like email) to respond to their announcements. For the little things, I just have to smile or sympathize silently. I do make good use of the facebook Thumbs Up button. It is a tiny way for me to cheer without also broadcasting that I’ve done so. Facebook still is useful to me, but I am always aware that to facebook I am a commodity, not a customer.

Event List for 2012

By / December 28, 2011 / 6 Comments

Naturally, the minute I admit to myself that I’m not quite ready to face next year’s schedule, part of my brain does exactly that. So here is a listing of my currently scheduled public events. There are some additional events which may pop up, but they’re tentative, so I’ll not list them yet.

LTUE Life the Universe and Everything Symposium at UVU (Orem, UT) February 9-11
This one is only about five weeks away. The LTUE crew had to switch venues at the last minute, so they’re still scrambling to get everything arranged. However I have never been disappointed by LTUE as an event, and this year is going to be great. As soon as I know details on registration or panel scheduling, I’ll pass them along.

LDStorymakers Conference (Provo, UT) May 4-5
I’ll be teaching a class on Finances for Creative people and co-teaching a class on cover design. Howard will be teaching World building and Talent vs. Practice.

Deep South Con (Huntsville, AL) June 15-17
This is a relatively small and low-key convention, but I’m really looking forward to the chance to go and just hang out with Howard. He’s a guest of honor and will be on programming. I’ll probably just be hanging out and visiting. We can probably arrange for away from the convention lunches and meetups if there are folks interested. I also want to see some of the southern landscape. I’ve passed through Atlanta before, but all I saw was the airport.

Additional events to which I will NOT be going:
LunaCon March 16-18 –Howard is a Guest of Honor there. New York area folks don’t want to miss him.
GenCon Indy August 16-19 –Howard will be running a booth there again.

And in the tentative category I have:
Chicon (WorldCon, Chicago) August 30-Sept 3 –This one I have mixed feelings about missing. I love attending WorldCons, but the timing on this one is bad. My kids will have just started school. I just have to get closer before deciding.

The Calendar for Next Year

By / December 27, 2011 / 4 Comments

I’ve already got my wall calendar for next year. It is sitting rolled up in a corner of the living room. I had to order it off of the internet. Year-at-a-glance wall calendars have become a specialty item rather than being readily available at my local office supply store. I admit, this fact made me pause. Perhaps my decade-old system is out of date. I stopped using a paper planner last year and now rely instead on electronic tools. But I am not yet ready to abandon all my familiar methodologies merely for a sense of progress. It is useful sometimes to stand in front of the calendar and picture the sweep of events across weeks and months, all of it written out in colored ink.

So I have my calendar. Some time in the next five days I will pull it out and transfer information from the year past onto the year to come. Birthdays, anniversaries, schedules, and events must all be inked onto the new year.
But not yet.
I’m not ready yet.
For the next few days I only have those last 2011 odds and ends to finish up. Right now I can view and entire year’s worth of completed tasks recorded in multi-colored ink. I suppose I should feel accomplished about that. Mostly I feel tired and not quite ready to put together the list of things-to-come for next year. I’ll be ready soon, I think, but not today.

Process and Apologies

By / December 23, 2011

This is the postcard I send in packages when I’m having to re-send them. Sometimes I’m re-sending because the package somehow went on an extra-long trip to nowhere. Other times I’m re-sending because I’ve made a mistake while packing. I can’t hand deliver all packages. I don’t have a teraport. I’m human and will inevitably make stupid errors like forgetting to include an item or including the wrong item. I can’t be perfect, but I can apologize and try to make it better. It feels like I’ve been sending out too many of these postcards lately. I know that this is the natural result of me having sent out more packages. The error percentage has not increased. But I still have some notes for next year:

1. Get next year’s calendar released and shipped before Thanksgiving. This will reduce stress in December and increase the odds that calendars will not get lost in the holiday package traffic-jam that postal services become in December.

2. Budget my time so that I have space to be shipping packages daily from Dec 1st-20th. The remainder of the day will be completely consumed by family/parenting things. All other projects will fall by the wayside. Plan for this.

3. Breathe deep and try not to make any major business decisions in December, because the temptation to run away (screaming) from anything that looks like more work will be strong. You’ll feel differently in another month or so.

4. Remember that on the whole, Schlock fans are really nice people. They are not as frustrated with you as you fear that they are. The evidence for this is in all the responses you get to your apologetic emails.

So that is how business is going. Since shipping slowed down last Tuesday, I’m beginning to emerge from the “must get it done right now” haze. I’m starting to organize my house and my brain for January. Hopefully this will result in lovely blogging thoughts sometime soon. For now, I need to go sweep the kitchen floor.

Announcements and Updates

By / December 4, 2011

Announcements:
Looking for a picture book to give as a gift? Take a look at Hold on to Your Horses. You can get a free pdf of the entire book either by clicking the image or the link. If you want the book on paper. It is available in our store. This book is a story I wrote for Gleek when she was in kindergarten because she needed a story to help her be able to manage her impulsive creativity. I worked with an artist, Angela Call, to bring the story to life. I still love this book and am always glad to see it go out where the story can be loved by others too. It made me happy to see several copies go into packages during our shipping event on Saturday.

Another thing I am excited about is that the LDStorymakers Conference has opened for registration. This is a Utah writer’s conference for those who are interested in writing genre fiction. Both Howard and I have been invited to present at the conference. Howard will be giving his inspiring Talent Vs. Practice presentation and also one on world building. I have a solo presentation on structuring finances to support a creative career. Then I’m team teaching with Crystal Liechty for a two hour master class on book covers. We’re aiming to make the class useful to people who will need to work with publishers and those who want to create covers themselves. I love teaching and so I’ll probably talk more about these presentations as I plan them. Along with classes, the conference offers pitch sessions, work shops, a boot camp, and a couple of banquets. The conference is in May, but there are only 450 memberships available. If you’re interested, sign up now.

Updates:
All the calendar packages were assembled on Saturday thanks to a marvelous crew of 8 people who donated their time. Unfortunately I neglected to remember that the post office closes early on Saturdays. So all the packages are still here. Mailing them will be the first task of Monday morning. It will take two van loads. Calendars are thin, but not when they’re in the same package as a mug.

Today’s energy crash is proceeding at a nice leisurely pace. I’m doing a whole lot of not much. I keep having a vague feeling that there are things I should be tracking and planning for, but not really remembering what they are. Occasionally I’ll remember something and write it down. On other occasions I’ll discover written notes about what I should do next. Then I do those things. Thus I’m wending my way through the day.

Monday of shipping week

By / November 28, 2011 / 6 Comments

Returning to a school routine after five days of break was easier than I expected. Everyone rolled out of bed as usual and the morning proceeded as normal. My work day was far from normal. It was all focused on preparing for invoice sorting, which is hours of shuffling papers around until they are sorted by shipping method, contents, and alphabetized by last name. I’ve gotten really good at alphabetizing over the last few years. As usual, Janci and I had many moments where we pondered things like: should we sort for sketches before or after sorting for shipping method? The general shape of this process stays the same from release to release, but there are six months in between when the details fall out of our brains. There is also the fact that each release brings some new and interesting challenge for which we must adjust. This time there were four different categories of sketched options: sketched calendars, sketched TBB reprints, sketched reprint bundles, and sketched emperor bundles. Mostly the various merchandise did not add too much complexity, the only thing which kept throwing me off was mugs. I had to add in a sort where I went through the flat rate box invoices to make sure that the ordered items would indeed fit into a flat rate box.

If most of the above paragraph read like gibberish to you, then you have a good feel for the state of my brain when the invoice sorting was done. I was exhausted by all the thinking. Then I had to go back through all the piles and guesstimate the numbers of boxes we’ll need in all the various types. We’ve got 770 packages which will go into 5 types of mailing boxes and envelopes. In the end I made an educated guess on the high side. We’ll use the boxes eventually, I’m sure.

It is a good thing I had Howard pick up frozen pizza from the grocery store this morning. That was dinner. Now I need to muster the energy to make the kids turn off Phineas and Ferb to do homework. They are not going to be pleased with the switch.

I’ll Think About Christmas Later

By / November 22, 2011 / 1 Comment

Last year I was in charge of our church Christmas party. This was a dinner for 300 people with decorations and a program. I had a committee whose help was invaluable, but I did not spread out the work nearly as much as I should have. The party was declared a success by all those who attended. I’m glad they told me, because I was far too frazzled to be able to tell if any of it was working. This year I’ve been assigned to order and prepare 120 lbs of ham to be served as the main course. (This is 14 whole hams.) In comparison to last year, this sounds easy. Oh I’ll still be part of the set up and clean up crew. I’ll still be busy all day long on the day of the party (Dec 10). I suspect that my skills and knowledge will be thoroughly tapped to help resolve crises. An event this size always has a crisis of some kind, no matter how well the committee plans. Already we are all glad for the notes I took last year. I wish I’d taken more. I’m going to be quite tired when the party is done, but there is a chance that I’ll actually be able to experience some of the party rather than running it the entire time.

It would seem that this Christmas season will be easier than the last, but life doesn’t tend to lower the difficulty rating. If the party were all, that would be easy. However I’m also the Scout advancement chair and I’ve been informed that we will be holding a Scout court of honor three days before the Christmas party (Dec 7). It is my job to do all the reports and paperwork in advance of this event. It is also my job to organize a Board of Review for the scouts who are advancing (On Dec 4). These arrangements are not all that difficult, in theory. I’ve never done them before and experience tells me that any job I’ve never done before will present me with unforeseen complications. Naturally I’m feeling a little stressed about it because part of my brain is trying to foresee those complications and prevent them. Only to foresee the unforeseeable is a bit of a paradox. Whee.

This is not all. One day prior to the Boards of Review which are mine to arrange, we’ll be hosting a shipping party to send out the calendars (Dec 3). That day will be completely consumed by the shipping of packages. We’ll be hosting this event in our house since Dragon’s Keep is unavailable on Saturday. This will require a smaller volunteer crew, longer hours, and a complete cleaning of my house in advance of the event. The two days prior to the shipping event (Dec 1 & 2) will be consumed by printing postage and the aforementioned housecleaning. The days prior to that will be focused on helping Howard do all the necessary sketching. Monday November 28 will be the day that Janci and I sort all the invoices, figure out what sorts of boxes we need and then place the order. Before that I need to go into the store reports and make sure I have enough dice sets, Emperor Bundles, and magnet sets assembled. If not, then we’ll be using our Thanksgiving weekend to make more. I’ve run lots of shipping events. It is routine, more or less. Of course each one presents it’s very own unforeseen challenges. (See earlier note on the unforeseen.)

On top of all of that, we’re cooking pies and rolls for Thanksgiving dinner, one son needs a hair cut, three children need new pants, the leaves need to be raked, there are non-calendar orders to be shipped daily, three pallets of books need to be relocated from our garage to the storage unit, the kids are going to want to put up the Christmas tree, and I want to put up the shelving in the garage so that the food storage can be moved out of my office.

When I line it up, all of it fits. In theory. If I’m working at top efficiency. But if I seem flaky or distracted in the next three weeks, now you know why.

Merchandise and Gratitude

By / November 8, 2011 / 4 Comments

For the last three weeks Howard and I have spent half our business meetings discussing merchandise ideas, merchandise pricing, probable merchandise sales, and sources for the right merchandise. These meetings were followed by fast email exchanges to refine designs and make orders. This week I can feel things shifting. The design and ordering is still ongoing, but now we’ve moved into the stage where merchandise is beginning to arrive. We have patches and mugs in our hands. Our re-order of dice arrived today, as did our annual thank you post card. Tomorrow we’re expecting some t-shirts. By Thursday we hope to open up ordering on all of these things. We want to allow people to bundle their purchases together and plenty of time for those over seas to get their stuff before the holidays. My next few weeks are all going to be about order management and shipping.

This afternoon I printed out the labels for our thank you postcards. We send one to every single address which ordered merchandise from us during the year. There were over 50 pages of labels with 30 labels to a page. This means that I have more than 1600 people to thank for the fact that we are able to pay for car repairs, medical bills, mortgage payments, and cartons of ice cream. Sometimes when I think about how dependent our income is on the good will of others I get stressed and scared. I can’t control how or when people choose to order from us. When I see this list of names, and start placing labels onto postcards, I begin to see names which have become familiar. Most of them have never spoken with me, nor I with them, but they still are a part of my life. I love the familiarity of recognizing names on the list year after year. Other names are new. Then I know that somewhere during the year someone found the comic and joined us on our adventure. These names make me happy too. Sticker by sticker, stamp by stamp, I move the postcards into the to-be-mailed pile. By Thursday I’ll hand them over to the postal service and they will begin to disperse to the far corners of the world. Cards from my hands are going to people in my town and to people in India, Croatia, Germany, Australia, Abu Dhabi, France, Spain, Canada, Italy, and every state in the United States. They will travel far, expanding my gratitude so that it has enough lift to carry me where ever I need to go. I love sending the thank you cards. It makes me happy.